Cookies & Tracking Preferences
Your choices for cookies and similar technologies used by Terrabit.
Last updated: 2026-01-26 · Version: 1.0
1.0About this policy
We use cookies and similar technologies to operate our websites and applications and, where you consent, to understand usage and improve the product experience.
2.0Managing consent
Change or withdraw consent
You can review or change your consent choices anytime on this page. If you withdraw consent, we will stop loading Google Analytics 4 and Microsoft Clarity going forward and, where feasible, clear related cookies.
On-page controls
To change your settings now, use the controls below.
3.0Categories of cookies
Strictly necessary
Required to operate the site and provide requested functionality (e.g., authentication/session, load balancing, security). You cannot disable these via our on-site controls.
Functional / performance
Improves features and performance (e.g., error/performance monitoring, preference storage). These may be essential to keep the site reliable.
Analytics (consent-based)
Used to measure and improve performance and features via Google Analytics 4 and Microsoft Clarity (behavioural metrics, heatmaps, session replay). Loaded only after you consent. You can withdraw consent anytime on this page.
4.0Cookie & storage inventory
First-party (Terrabit)
| Name | Provider | Purpose | Category | Expiry |
|---|---|---|---|---|
| app_session / _session | Terrabit | Maintain logged-in session | Strictly necessary | Session |
| consent_prefs | Terrabit | Store your consent choices | Strictly necessary | 6–12 months |
Third-party (partners)
| Name | Provider | Purpose | Category | Expiry |
|---|---|---|---|---|
| _ga | Distinguish users for GA4 | Analytics (consent) | 2 years | |
| _ga_<container-id> | Persist GA4 session state | Analytics (consent) | 2 years | |
| _gid | Distinguish users | Analytics (consent) | 24 hours | |
| _gat / _dc_gtm_* | Throttle requests | Analytics (consent) | 1 minute | |
| _clck | Microsoft Clarity | Persist Clarity user ID and preferences | Analytics (consent) | 1 year |
| _clsk | Microsoft Clarity | Connect page views into a session for heatmaps/replay | Analytics (consent) | 1 day |
| CLID | Microsoft Clarity | Identify returning users across sessions | Analytics (consent) | 1 year |
| ANONCHK | Microsoft Clarity | Synchronise MUID cookie across Microsoft domains | Analytics (consent) | Session |
| MR | Microsoft Clarity | Refresh MUID cookie | Analytics (consent) | 7 days |
| MUID | Microsoft Clarity | Identify unique web browsers for advertising | Analytics (consent) | 1 year |
| SM | Microsoft Clarity | Synchronise MUID across Microsoft domains | Analytics (consent) | Session |
| sentry_storage (localStorage) | Sentry | Error/performance monitoring | Functional / performance | Persistent until cleared |
5.0Browser controls
Block or delete cookies
Most browsers allow you to block or delete cookies. Doing so may impact some site features.
Private browsing modes
You can also use private browsing modes to limit cookie storage.
6.0Changes
We may update this Policy and will post the updated version with a new “Last updated” date.
7.0Contact
Questions? Email [email protected] or call 1800 183 772.